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Grand WelcomeAustin
Austin vacation rental management

Your Austin rental.Less to manage.

Step back from guest messages and turnovers. Our Austin and Highland Lakes team handles bookings, housekeeping, maintenance, and guest support.

No commitment. Or book a 30-minute chat.

Spicewood vacation home surrounded by Hill Country trees

1 / 2

We are a locally owned & operated property management company
Booking sites we list on
30+
Online guest booking
24/7
Austin team
Local
Full-service home care

One local team for the work between bookings.

We take care of everything for you, from bookings to guest services

01

Guests & bookings

Listings, reservations and local guest support.

  • We list your Austin or Highland Lakes vacation property on Airbnb, VRBO and 30+ other travel websites , including our own (GrandWelcome.com)
  • Guests can book online 24 hours a day, 7 days a week
  • All customer support inquires are handled by our local Austin and Highland Lakes concierge staff
  • We answer guest questions quickly with helpful information about your property and the local Austin and Highland Lakes area
02

The home itself

Turnovers, supplies and inspections between stays.

  • We clean and care for your property like it's our own
  • We provide brand new linens to make the guest experience comfortable and inviting
  • We have in-house maintenance and housekeeping teams located in Austin and Highland Lakes, TX
  • Starter items such as toilet paper, soap, and paper towels are provided for guest's convenience
  • We inspect your property top-to-bottom after it has been cleaned to ensure guests have a 5-star experience
  • We take inventory of all household items that need to be replaced and restock as needed
  • We arrange annual inspections for pests, fireplaces, filters and other regular maintenance
03

Revenue & reporting

Pricing, performance and owner statements.

  • We take high-quality scroll-stopping photos of your Austin or Highland Lakes rental property
  • We offer dynamic pricing to optimize your revenue using historical data, seasonal trends and competition tracking
  • We offer monthly financial statements, accounts payable, collection and distribution of sales tax

A management plan built around your property.

  • We list, host & manage your Austin vacation rental property
  • We are a locally owned & operated property management company
  • We take care of everything for you, from bookings to guest services
Get Your Home’s Plan

Local service across Austin

Explore the areas served by our local vacation rental management team.

  • Austin

    Austin is part of our published Austin service territory.

  • Highland Lakes

    Highland Lakes is part of our published Austin service territory.

  • Horseshoe Bay

    Horseshoe Bay is part of our published Austin service territory.

  • Kingsland

    Kingsland is part of our published Austin service territory.

  • Spicewood

    Spicewood is part of our published Austin service territory.

  • Marble Falls

    Marble Falls is part of our published Austin service territory.

  • Granite Shoals

    Granite Shoals is part of our published Austin service territory.

  • Burnet

    Burnet is part of our published Austin service territory.

Meet the people behind your Austin home

At Grand Welcome Austin, we aim to provide personalized, boutique-style vacation rental management services to property owners in Austin and Highland Lakes, TX. We utilize robust local partnerships and advanced technology to ensure top-notch housekeeping and maintenance. We aim to create a unique property management experience customized to your objectives while maintaining Austin's vibrant and welcoming spirit.

Meet the full team
  • Tatum Heiliger

    Tatum Heiliger

    Business Development Director

    Favorite local spot: Zilker Park

  • Brandy Boswell

    Brandy Boswell

    General Manager of Austin, TX

    Favorite local spot: Lady Bird Lake

  • Jayda Hamilton

    Jayda Hamilton

    General Manager of Highland Lakes, TX

    Favorite local spot: Highland Lakes

  • Steven Brown

    Steven Brown

    Owner

  • Alex Buchanan

    Alex Buchanan

    Owner

Austin owner questions

How much does property management cost in Austin?

The standard fee for managing a short-term rental property in Austin can fluctuate between 10-35%. This depends on whether your chosen company provides partial or full-service management. For example, some larger national companies might offer partial management at a discounted rate, which would require more involvement from you in coordinating tasks like liaising with cleaning crews, restocking supplies, changing linens, and overseeing maintenance.

Are short term rentals allowed in Austin, Texas?

Yes, but there are certain rules and guidelines that you need to be aware of. Firstly, you'll need to ascertain whether your property is zoned appropriately for short-term rentals in Austin and Highland Lakes Counties. Next, you'll need to check if your neighborhood or community has specific regulations or building code requirements for operating short-term rentals. You must submit a Short Term Rental (STR) application to the City of Austin. Additionally, you'll need to acquire a permit from the Texas Department of Revenue. Proof of property and liability insurance is also required. Please note that the information provided here is a general guideline and may not reflect the most current regulations. Always check with local authorities for the most accurate and up-to-date information.

What is the short-term rental tax in Austin?

Before collecting any short-term rental taxes from your guests in Austin, Texas, you need to know whether any taxes have already been collected for you. Short-term rental platforms are usually required to register with the local Department of Revenue and collect short-term rental taxes for hosts when the listing is booked. Suppose taxes aren’t being collected for you, such as when guests book directly with you rather than through a platform, you’re responsible for collecting and remitting taxes. The sales tax rate charged is typically based on the location where the lodging is provided. Additional taxes such as a hotel occupancy tax may also apply, depending on the location of your short-term rental property. Please note that this is a general guideline, and the requirements can vary. Always consult with a local authority or a legal professional to ensure compliance with all local regulations and tax laws.

What is included in your vacation rental management service?

We list your Austin or Highland Lakes vacation property on Airbnb, VRBO and 30+ other travel websites , including our own (GrandWelcome.com). We offer dynamic pricing to optimize your revenue using historical data, seasonal trends and competition tracking. All customer support inquires are handled by our local Austin and Highland Lakes concierge staff. We clean and care for your property like it's our own. We offer monthly financial statements, accounts payable, collection and distribution of sales tax.

How We Onboard Austin & Highland Lakes Owners

How We Onboard Austin & Highland Lakes Owners

  1. 01

    30-Minute Chat

    Talk about your property and your goals

  2. 02

    Create a Management Plan

    We'll create a custom management plan

  3. 03

    List & Earn Revenue

    We'll list, manage and maintain everything

Get your Austin home’s plan

Tell us about your Austin or Highland Lakes property. We’ll discuss your goals and the management services your home needs.

Prefer to talk? Call or text (737) 260-0092

1 · Your property
Your property
Austin, Texas

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What Austin owners and guests say

We have been incredibly happy working with the Grand Welcome management team in Austin .

Elizabeth J.Austin, TX

Steven and the entire Grand Welcome Austin team has been great to work with!

Erin CohenAustin, TX

Grand Welcome Austin is by far the best short term rental management company in the area.

Dawson S.Austin, TX